Manager

At La Place du Village

• Create, Foster, and Promote the 'La Place du Village' Atmosphere
• Analyze operational data to identify improvement areas and implement necessary changes to enhance service delivery.
• Introduce and manage technology solutions, such as Point of Sale systems, online ordering and booking platforms, and feedback tools, to streamline operations and improve experiences for both the operating team and clients.
• Develop and launch a tiered membership program tailored to residents and the wider community, offering customized benefits for different demographic groups.
• Collaborate with ENL Property's marketing and communication team to craft and execute marketing strategies and campaigns aimed at attracting and retaining members. This includes partnerships with local businesses, digital advertising initiatives, and community outreach programs.
• Partner with local organizations, schools, and businesses to offer exclusive benefits, such as events, discounts, and activities, for members and the broader community within the region.
• Work with the development team to organize open-house events and guided tours, showcasing lifestyle amenities and membership benefits to prospective members.
• Ensure effective communication of lifestyle amenities and activities to members and the wider community through newsletters, social media, and public relations initiatives.
• Enhance the image of lifestyle amenities by hosting strategic events and building partnerships with local organizations.
• Uphold high safety and operational standards across all amenities and activities.
• Plan, organize, and execute diverse activities, events, and programs that cater to all age groups, ensuring inclusivity for both members and non-members. This includes facilitating private bookings for amenities.

Qualification, Skills and Experience:

• International Baccalaureat and a Degree in Business Administration or any related field
• Proven experience in general business and administrative office procedures or any comparable position
• Familiarity with recreational programming or child-friendly activities is an advantage.
• Passionate about creating a positive and inclusive community atmosphere.
• Computer literate and knowledge of Microsoft Office with the ability to learn new software applications
• Strong organized and independent worker with clear abilities in solving problems and making strong recommendations
• Excellent verbal and written communication skills in French and English
• Excellent communication and interpersonal skills
• Good team player
• Good analytical and multi-tasking skills
• Ability to work under pressure
• Ability to work proactively under minimal supervision